Modern alpine lounge with benches, wooden tables, mountain panorama wall mural and fireplace

Good to know for your holiday in Großarl

All the important information at a glance

So you can plan your stay at Kathrin – pure alpine living in a relaxed way, you’ll find answers here to the most frequently asked questions about getting here, your stay, amenities and service. This way, you’ll know what to expect in our apartments in Großarl before your holiday and can easily prepare for your time out in the Salzburger Land.

Check-in & Check-out

What are the check-in and check-out times?

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Is an early check-in possible?

Can I book a late check-out?

Are dogs allowed in the apartments?

Cancellation

What cancellation policy applies?

Is travel cancellation insurance recommended?

Which payment methods are accepted?

Apartments

Are the apartments suitable for families?

Are bed linen and towels provided?

Are baby cots and high chairs available?

Is there Wi-Fi throughout the house?

Do all apartments have a balcony or terrace?

Is there a ski room and a ski boot dryer?

Can bicycles and e-bikes be stored securely?

Is there a way to charge e-bikes?

Is there a lift in the house?

Wellness & Spa

Is the wellness area included in the stay?

What are the opening hours of the wellness area?

Are bathrobes and sauna towels provided?

Culinary Delights

Is there a bread roll service?

How do the breakfast boxes work?

What’s available in the mini shop?

Can the fridge be stocked before arrival?

How does the self-service bar work?

Are there restaurants and shops nearby?

Yes, thanks to the central location, you can easily reach restaurants, cafés, a bakery, and shopping facilities on foot. The center of Großarl is also just a few minutes away from the apartment house.

Mobility

Is there parking directly at the apartment house?

Is parking free of charge?

How far away are the mountain lifts?

You can reach the Großarl mountain lifts from your apartment in about a five-minute walk. Alternatively, you can use the free ski bus directly in front of the building.

Is there a ski bus stop at the house?

Yes, the ski bus stop is directly in front of the building. The free ski bus will take you comfortably and in just a few minutes to the mountain lifts during the winter season.

Is the Guest Mobility Ticket included in the stay?

Yes, as an overnight guest, you will receive the Guest Mobility Ticket for the duration of your stay. With a pre-check-in, the ticket can be made available to you digitally before your arrival. It is valid from the first day of your arrival.

Can public transport be used free of charge?

Yes, with the Guest Mobility Ticket, you can use buses and trains throughout the entire Salzburger Land free of charge. This includes city and regional buses, S-Bahn trains, regional trains, and many long-distance connections.